Returns & Exchanges

At The Pixel Case, we want you to be completely satisfied with your purchase. If your electronics accessory isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring all screen protectors, cables, or additional accessories are included.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our tech team inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing